It’s been a very odd weekend: lots of tech frustration, lots of tech success, and a few lamentations.
Last Thursday night, I spent a lot of time trying to solve a home theatre issue. I was trying to get my TV set up to show content from my main media source. Based upon the specs for the Samasung LN52A750, I was trying to play content from my PC onto my LCD. I tried the Samasung PC Share solution first. But I couldn’t get the PC to recognize the TV using PnP. So I switched to using TVesity. [Note: TVersity is absolutely the coolest free software solution to stream videos and photos. In particular, it can do on-the-fly transcoding. It is well worth setting this tool up.] So I set up TVersity to support DLNA as well as Windows Media Center. I got my son’s XBox to work perfectly.
But after several hours of fiddling around while Texas lost the national championship, I finally realized something: I didn’t have a Samsung LN52A750 LCD. Indeed, I had a Samsung LN52A650. So all my efforts would bear no fruit with my current LCD. Rats.
But my frustrations were only starting.
I had a few dollars left from a Christmas gift certificate (from Amazon), so I decided I needed some music to chill out. So I got onto Amazon and decided it was time to download a few Earth, Wind & Fire songs. So I bought a “Best of” album. Unfortunately, it didn’t load properly. In fact, Amazon said I downloaded the songs when they had failed to download.
So I started a search for a means to contact Amazon support. In the past, I’ve had no trouble reaching them. This time was different. The only way I could reach them was via email. But when I reached them, they were eager to help. They reset the album so that I could download the music. So as Saturday wound down, I tried again – and it failed again. So I left another support request and moved on to other matters.
I had been having trouble with my video driver for a couple of months. Every now and then, my system would get a blue screen in the video driver. And over the past couple of weeks, I had been getting a number of notifications when the video driver would fail and successfully restart. The problem seemed to happen whenever I was driving the CPU and the graphics processor heavily. Sometimes it would happen when I was using Media Center. Sometimes, it would happen when I was streaming something from Hulu. And sometimes it would happen when I was using VLC to watch some of my videos. But the result was frustrating.
As the problem became more acute, I began to suspect a possible hardware problem – though I wasn’t convinced. I had noticed that I had gotten a driver update in late October. And it seemed as if the problems began after that. But I could find no correlation to recent increases in reboots. Nevertheless, I started down the path assuming that I had a video error.
I got onto Intel’s website (as I use an Intel Graphics Media adapter). They did have a new update. So I gave that a whirl. Unfortunately, I got the typical message that this driver would not work with the custom HP implementation. Indeed, the new software refused to install.
But I never let error messages deter me. So I unpacked the executable file to my hard drive. From there, I updated the driver via Device Manager (and selecting the path myself). I was able to load the driver. Now I had to reboot, wait and hope.
After ten hours of complete stability, I am ready to declare an interim success. After a week, I’ll flag the issue as resolved. But in the meantime, it sure seems to be resolved. And as the weekend was quite frustrating thus far, I was glad to declare a success somewhere.
So it was time to return my attention to Earth, Wind & Fire. My desire to seriously chill out had subsided but had not disappeared. So I had to solve the Amazon issue. Since their technical support was providing little real help, I decided to solve it myself. Figuring that this would take some time, I decided to download a couple of podcasts so I could listen while I surfed/researched.
But I couldn’t download any podcasts. Now I was starting to sense a pattern. With a new release of iTunes and some recent sharing changes (for TVersity), I started to wonder whether I was having permission problems with my media libary. So I dug a little deeper. And voila, the problem became manifest. Somehow, my file permissions had changed. I was no longer the owner of my media directories. And even though I was an administrator of the system, I could not update my own files. Arghhhh.
So I went ahead and formally took ownership of all files and directories in the media library. From there, I changed file permissions. Of course, it was not quite this simple. In the end, I had to delete all permissions on all files and then rely upon inherited permissions only. But once I did this, things started to whirl into action again. My podcast downloads worked. And I could finally download files from Amazon.
In the final analysis, I got the problem solved. But I still am not entirely sure how permissions on my media library were changed. In troubleshooting parlance, I had a solution – but i had no root cause identified. So I can’t guarantee that it won’t happen again. But as of last night, I understood my home theater challenges, I fixed my unexplainable reboots and I could download the media comtent I wanted.
In celebration, I’m finally listening to some exceptional music. And it does help me chill a bit.
-Roo